Warranty Policy
Most riddgge wallets, KeyCases, and rings include a limited lifetime warranty against defects in materials and workmanship. MagSafe power banks, phone cases, and hardshell luggage include a 2-year limited warranty unless the product page says otherwise.
What is covered
- Cracked wallet plates, broken elastic, failed RFID shielding, or hardware that fails in normal use.
- Ring shanks or inlays that fail from a manufacturing defect.
- Power-bank cells or cables that fail inside the warranty window during normal charging.
- Luggage shells, zippers, or handles that fail from a manufacturing defect.
What is not covered
- Normal wear, scratches, dents from drops, lost cards, or water damage from submersion.
- Modifications, third-party parts, or misuse.
To start a claim, email support@riddgge.com or call +1 (619) 844-0137 with photos, your order number, and a short description. Approved replacements ship at no charge in the contiguous U.S.